Persilient Company
Sealing the Loyalty Gap
Customers who have a good experience remain loyal and attract more customers through Word of mouth.
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Persilient Company
- Aug 31, 2023
- 1 min
Navigating Complex Responses for Small Businesses
Small businesses should choose a firm that gives them a cost-benefit advantage without compromising the excellence of the service
Persilient Company
- Aug 31, 2023
- 1 min
Small Business Dynamics
For small businesses, every customer matters.
Persilient Company
- Aug 31, 2023
- 1 min
Small Business Success: The Crucial Role of Customer Service
Customer service is the direct link between your customers and your business.
Persilient Company
- Aug 31, 2023
- 1 min
Elevating Business Competence
Superior customer service is one of the facets of maintaining competence in a fragmented industry.
Persilient Company
- Aug 31, 2023
- 1 min
From Overlooked Component to Business Lifeline
The company is losing one out of every five silently dissatisfied customers to competitors.
Persilient Company
- Aug 31, 2023
- 1 min
Encourage Valuable Contacts
Valuable contacts are those that, if handled well, will increase loyalty, sales, and WOM (Word-of-Mouth) value.
Persilient Company
- Aug 31, 2023
- 1 min
Accessibility: The Key to Customer Satisfaction and Advocacy
"The best advertising is done by satisfied customers." -Philip Kotler
Persilient Company
- Aug 31, 2023
- 1 min
Empowering Customer Feedback: The Key To Business Success
Unless businesses make it easy for customers to provide a suggestion or complain, most will not bother
Persilient Company
- Aug 31, 2023
- 1 min
Effortless Service Access: Crafting Reputation and Building Customer Connections
A good service system is not just satisfying; it efficiently creates an emotional connection, prevents future problems, and fosters positive
Persilient Company
- Aug 31, 2023
- 1 min
Customer Lifetime Value: The Power of Exceptional Customer Care
Have you considered the lifetime value of your customer or client?
Persilient Company
- Aug 31, 2023
- 1 min
Crucial Insights: Unveiling the Impact of Customer Care on Business Success
Businesses are risking a shocking $494 billion in revenue by doing customer care the wrong way
Persilient Company
- Aug 31, 2023
- 1 min
Integral Integrity: A Cornerstone of Success in Client and Customer Interactions
You should never be questioned about your integrity; do everything to mitigate it.
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