Integral Integrity: A Cornerstone of Success in Client and Customer Interactions
is one of the most fundamental traits that you need to have in order to succeed. Whether it's talking to a client or your customer over the phone, Even if there are certain issues, be transparent and honest while finding the solution to the issue and moving forward in achieving a great customer or client experience.
What separates us from others are our moral principles and the constant urge to solve problems.
You should never be questioned about your integrity; do everything to mitigate it.