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Effortless Service Access: Crafting Reputation and Building Customer Connections

  • Writer: Persilient Company
    Persilient Company
  • Aug 31, 2023
  • 1 min read

Encouraging easy access to service via effortless channels, such as placing a phone call that gets answered right away, builds a solid reputation. Customers with questions or problems need easy access to service.


A good service system is not just satisfying; it efficiently creates an emotional connection, prevents future problems, and fosters positive word of mouth.

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